On-site Community Management Team
Pam Brown
Manager
Mike Hodge
Maintenance Supervisor
Billy Harrison
Service Coordinator
Carolynn Wolfe
Marketing Coordinator
Christina Brookman
Assistant Manager
Corporate Management Team
Coordinated Services Management, Inc. (CSM) is a Virginia owned and operated property management firm headquartered in Roanoke. The firm’s two founding principals, Robert and Mary Elyn McNichols, lead a team of dedicated directors and managers who share their mission to enhance the lives of seniors. It is this personal advocacy of care and service that is the driving force behind the team of professionals at CSM and at each of the communities managed by the company.
Founded in 1981, the firm has expanded its initial goal of managing rental housing for non-profit organizations to housing and facility management for private and governmental sectors as well. CSM manages retirement properties throughout the state of Virginia. For more information, please visit www.csmmanagement.com.